BUILDING A SAFETY CULTURE

The nature of our operational work and the equipment our people work with every day brings with it safety risks that include machinery safety, working at height, forklift trucks, cutting and welding, driving, heavy lifting and manual handling.

​​​Safety performance

We are pleased to report zero fatalities and 98 percent manufacturing site compliance to OHSAS 18001 (our 2017 target is 100 percent). Unfortunately, the global Lost Time Accident Rate (LTAR) increased slightly from 2.04 at the end of 2015 to 2.10 in 2016. This was mainly due to an increase in accidents in manufacturing sites.

Lost time due to accidents

Despite performance on LTAR declining slightly, we have improved our processes relating to accidents, for example reporting non-manufacturing sites for the first time in 2016.

Behaviour-change programmes

In our Processing Systems business, many activities are carried out by third-party contractors. To support our global occupational health and safety (OHS) Policy, our focus in 2016 was on building a positive culture of safety through a number of behaviour-change programmes and materials. We launched Safety And Me, a ‘train the trainer’ approach to embed a positive safety behaviour model for factory working. By the end of 2016, 19 factories were implementing it and we aim to fully roll it out across the remainder of our 41 supply chain operations manufacturing sites. We will also continue to explore the best ways to monitor behavioural change across our diverse sites and markets.

To accompany the launch of our OHS Policy in 2016, we also created guidance documents, posters and team briefings based on four simple ideas to encourage employee ownership of personal safety and that of their colleagues:

  1. Take two minutes for safety
  2. Set a positive example
  3. Challenge and recognise
  4. Report and prevent

Tracking our impact

We continue to monitor how we manage OHS through an annual critical self-assessment review led by our corporate governance function. Our manufacturing sites are audited to OHSAS 18001 and in 2017 we will start a formal programme of assessment visits for all other sites.

Andrew Jones, our Corporate Director for Occupational Health and Safety chairs the Conference Board Health and Safety Council, a global network of companies that convene to share health and safety best practice and challenges.​

One message; multiple channels

Our manual on OHS at customer sites provides a set of mandatory procedures applicable to all Tetra Pak employees working at customer premises. It is helping teams report against 19 standards and design action plans. We monitor performance against the manual with a maturity matrix based on five levels of compliance. Deviations against the required standards result in clear action plans to drive improvement. The manual is supported by a shorter handbook for all employees that provides simple health and safety guidance. In 2016, we created an app version of the handbook so that engineers can access guidance anytime, anywhere.​


 It is important that our OHS teams have the skills and knowledge to support our changing business. So, as well as recruiting two global OHS managers to support our Services Packaging and Processing Systems teams, we also ran seven training workshops for 110 OHS officers, with highly positive feedback. Each factory now has a three-year plan on OHS and our focus for 2017 will be on supporting sites to meet their goals.

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