Our priorities

In 2016, we conducted extensive research into the challenges and expectations of our stakeholders, within the context of societal and environmental megatrends.

​​​​​​How we focus on what matters most

To objectively address the issues that matter most to our stakeholders and to our business, we apply the Global Reporting Initiative (GRI) principle of materiality. In 2016, we undertook our first full materiality assessment and identified 14 top material aspects where we can have the greatest positive impact for our customers, our business and society as a whole. We seek to accelerate performance and collaboration on these priority areas in the years ahead. In addition, we will continue to manage and communicate on a range of topics relevant to our business. 

The results of our materiality assessment are shown below and our top material aspects are clearly illustrated throughout this report alongside the wider contribution to the United Nations Sustainable Development Goals.

materiality matrix

Desk research prioritisation is depicted on the vertical axis, while workshops and interview research is captured on the horizontal axis

Global verification and assurance

Our practices, processes and performance are verified externally to World-Class Manufacturing standards, ISO 9001, ISO 14001, OHSAS 18001, and Forest Stewardship Council Chain of Custody and Quality Assurance Management certification. Our greenhouse gas emissions data is externally audited. This report follows the materiality approach of the GRI G4 Core guidelines, the most widely adopted international independent framework for sustainability reporting.

Learn more about our priorities