​​Our 2016 materiality assessment

Our materiality assessment was conducted over eight months, in partnership with sustainability experts Salterbaxter and in line with the GRI G4 guidelines. It comprised four steps:

Step 1:

Identifying stakeholder groups: we engaged with employees in key corporate functions across the business. We also identified customers, consumers, key influencers, regulators, non-governmental organisations (NGOs) and suppliers. In future years we will also engage communities, recyclers and the media.

Step 2:

Aspects identification: since Tetra Pak is a private company, for 2016 we focused solely on social and environmental aspects of GRI G4 (as opposed to financial aspects). We analysed these aspects across the value chain, both in packaging materials and equipment.

Step 3:

Aspects prioritisation: we conducted a series of internal workshops and interviews with 40 employees from a range of business functions and all 14 members of our Global Leadership Team. In-depth research based on a variety of materials such as presentations, reports, academic papers, websites and other insights helped us understand the expectations of external stakeholders. It included engaging with:

  • 351 customers and 6,044 consumers from 12 countries in the Americas, Europe, Africa and Asia, including eight full customer materiality assessments;
  • 241 'influencers' from the same 12 countries (management representatives, product, marketing, environment and sustainability managers from food manufacturers and retailers, as well as global NGOs and industry associations);
  • standards and principles from the Sustainability Accounting Standards Board, the Sustainability Consortium, the Forest Stewardship Council and the Aluminium Stewardship Initiative;
  • more than 20 life-cycle assessment studies (peer reviewed);
  • 10 external sustainability networks such as the Consumer Goods Forum; and
  • other multi-stakeholder initiatives that include participation from our customers, suppliers and NGOs.

Step 4:

Validation: the materiality matrix was presented to our Strategy Council in October 2016 where the material aspects were validated and approved. It was agreed that the 14 top material aspects will form the basis of the 2017 Sustainability Report and will be used to map against the GRI G4 indicators. Food availability did not come up during the materiality assessment but was added separately as the Strategy Council concluded it was a key issue that should be included in our material aspects.

Related links

Related documents

Do you want to know more about our materiality assessment?