Our approach

As a signatory to the UN Global Compact and in our support of SDG12, we work with stakeholders to drive continuous improvement in the areas of human rights, labour standards and environment, and to act against corruption. In line with these goals, and as a global company with many thousands of suppliers, we have an opportunity to promote responsible sourcing practices.

Our aim is to minimise negative impacts and make a positive contribution to the businesses, people and communities that make up our supply chain.

​​​​​A strategic priority

Responsible sourcing is one of the three strategic objectives for our supply chain operations. It has its own assurance system, integrated into our ​Corporate Governance Framework and underpinned by our vision, mission and values. 

Our expectations

We require our suppliers to comply with our Code of Business Conduct for Suppliers (the Supplier Code), which sets out our expectations, based on the 10 principles of the UN Global Compact​. We also encourage suppliers to strive for continuous improvement by investing in their own sustainability agenda to meet or exceed global best practice. 

The Supplier Code is considered an integral part of any agreement that regulates the relationship between Tetra Pak and a supplier. All new suppliers must endorse the Supplier Code before we start any business with them, and maintain their commitment throughout the relationship. 

In 2017, 98 percent of our suppliers (by spend) across all regions had signed the Supplier Code. For packaging raw material suppliers, the rate is 100 percent. ​​​

Assurance system

We have put in place a Responsible Sourcing Assurance System that enables us to evaluate compliance with our Supplier Code. On a rolling basis, prioritised suppliers are requested to perform self-assessments and on-site audits, and implement corrective actions in case of any material findings. Non-compliance may result in terminating the relationship with a supplier. 

Supplier engagement

We use Sedex, the Supplier Ethical Data Exchange, to coordinate the performance and follow up of the annual self-assessments of selected suppliers. The 2017 feedback from close to 1,000 suppliers is currently being reviewed to evaluate potential risks and further priorities. In 2018, we will assess new relevant suppliers and continue working with those where we have found potential risks.

In case of specific concerns, we ask suppliers to conduct on-site audits using the SMETA methodology (Sedex Members Ethical Trade Audit) and implement corrective actions within an agreed timeframe.

Supplier managers across all purchasing categories and regional clusters play a key role in engaging with suppliers and making responsible sourcing part of our common agenda.


We have launched an e-learning module on responsible sourcing, which is now mandatory for supplier managers. Going forward, we will deliver additional focused training and continue our efforts to further strengthen responsible sourcing competences across the entire organisation. 

We have also established a Forum of Expertise, made up of central and local supplier management representatives, to ensure that responsible sourcing is integrated into day-to-day activities. The forum also secures that specific category and local requirements are considered in our global strategy. ​

Charles Brand shares his thoughts on our pledge to support the EU plastics strategy

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