Our Approach
We Care About Your Assets
We are your reliable partner for all issues and tasks, from maintenance to services. We deliver customised solutions that meet your performance expectations. We do this by utilising our in-depth expertise, ensuring you benefit from:
Unrivalled Experience and Expertise
- Our vast experience of maintaining over 15,000 machines in Asia-Pacific
- A team of experts and 3,000 on-site engineers, with over 60 years experience in the food and beverage industry and close cooperation with food safety authorisation bodies
- Tetra Pak engineers that are each backed by a global team of experts with in-depth knowledge of local rules and regulations
- A food safety track record to guarantee peace of mind for customers and consumers
Prolonging the life of Your Investment
- Preventive maintenance programmes optimized through years of data points, ensuring predictable performance for our filling lines
- Extended life-time maximises performance from your equipment and return on capital investment
- Decreased downtime due to breakdowns, higher Line Machine Mechanical Efficiency (LMME) and production time
- Regular in-house training programmes and certification, keeping field service engineers up to date on the latest technologies and platforms
Our People
At Tetra Pak, we have highly-qualified people to support you, including:
- 2,200 field service engineers
- 420 system specialists
- 340 installation project managers
- 120 food safety and operational experts
- 500 skilled support staff
Global Presence, unmatched support
We have a global presence that encompasses:
- 13 training facilities worldwide
- Global distribution centres that deliver a combined 22 million parts
- Support to over 170 countries
- Support to over 150 operational improvement projects
Service Portfolio and Solutions
With 60 years in the business, we’re experts in food manufacturing. As a world leader in food processing and packaging solutions, we offer best-practice manufacturing methodology. This includes innovative tools for training and support as well as expert data analysis. As a customer, you will benefit from our wide portfolio of service solutions, that can be customised to match your goals. We make sure you will perform at your best.
